What HRM concept refers to the psychological agreement consisting of unwritten expectations and obligations existing between an employee and their employer?
AEmployment Contract
BPsychological Contract
CCollective Bargaining Agreement
DService Level Agreement
Explanation
• Psychological Contract refers to unwritten, implicit expectations, promises, and mutual obligations between workers and employers (e.g., loyalty in exchange for job security).
• Unlike a formal employment contract, it is legal-free and exists purely in employees’ perceptions.
• Violations lead to reduced engagement, lowered commitment, and turnover.
Exam Relevance
- Topic: Employee Relations
- Subtopic: Psychological Contract

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