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Discretionary employee behavior that goes beyond formal job duties and promotes organizational functioning is called:

ATask Performance
BCounterproductive Work Behavior
COrganizational Citizenship Behavior (OCB)
DPresenteeism

Explanation

OCB refers to voluntary, helpful actions (e.g., helping colleagues) not explicitly recognized by formal reward systems.

Exam Relevance
  • Topic: Employee Relations
  • Subtopic: Organizational Behavior
Submitted by: mcqstutor Team More Human Resource Management MCQs →

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