What performance appraisal bias occurs when raters score all employees near the middle of the evaluation scale to avoid making extreme positive or negative judgements?
ALeniency Error
BStrictness Error
CCentral Tendency Error
DRecency Error
Explanation
• Central Tendency Error occurs when raters give average or midpoint ratings to all candidates, failing to differentiate high performers from low performers.
• Leniency error rates everyone too high; Strictness error rates everyone too low.
• Forced distribution methods (e.g., bell-curve ranking) are often used to eliminate central tendency bias.
Exam Relevance
- Topic: Performance Management
- Subtopic: Appraisal Errors

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