Frederick Herzberg’s Two-Factor Theory categorizes workplace conditions into which two distinct dimensions?

Explanation

• Herzberg’s Two-Factor Theory asserts that job satisfaction and dissatisfaction are driven by two independent sets of variables: Hygiene Factors and Motivators.
• Hygiene factors (working conditions, salary, company policy) prevent dissatisfaction but do not motivate; Motivators (achievement, recognition, advancement) generate genuine job satisfaction.
• Rectifying hygiene factors removes dissatisfaction (yielding ‘no dissatisfaction’), but only Motivators build active job satisfaction.