What decision-making phenomenon occurs when group members prioritize harmony and conformity over critical evaluation of alternative ideas?

Explanation

• Groupthink, coined by Irving Janis, occurs when desire for consensus overrides realistic appraisal of alternative courses of action.
• Symptoms include illusions of invulnerability, self-censorship, pressures on dissenters, and rationalization.
• It can lead to flawed decision-making in cohesive organizational teams.