What term defines the delegation of authority and decision-making power down to operational non-managerial employees?

Explanation

• Employee Empowerment grants frontline workers the authority, freedom, and autonomy to make decisions and solve problems without seeking constant managerial approval.
• It fosters job autonomy, increases responsiveness to customer needs, and improves operational speed.
• Effective empowerment requires trust, training, and open access to operational information.