What communication barrier occurs when a sender intentionally manipulates information so that it will be seen more favorably by the receiver?
AFiltering
BSelective Perception
CInformation Overload
DJargon
Explanation
• Filtering is the deliberate modification or suppression of information as it travels up management levels to present a positive appearance.
• Selective Perception occurs when receivers selectively interpret messages based on personal needs, background, or expectations.
• Information Overload occurs when incoming message volume exceeds individual processing capacity.
Exam Relevance
- Topic: Organizational Communication
- Subtopic: Communication Barriers

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