What corporate control concept refers to the systematic process of comparing an organization’s business metrics and performance processes to industry bests or best practices from other companies?
ABenchmarking
BStandardization
CQuality Auditing
DReengineering
Explanation
• Benchmarking compares business processes and performance metrics against industry leaders or global best practices.
• It identifies operational gaps, targets areas for improvement, and helps design superior performance standards.
• Benchmarking can be internal (across departments) or external (against competitors or industry leaders).
Exam Relevance
- Topic: Controlling & Quality
- Subtopic: Benchmarking

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