Total Quality Management (TQM) centers heavily upon continuous operational improvement. What Japanese term is widely used to denote this continuous improvement philosophy?
AKanban
BKaizen
CPoka-Yoke
DMuda
Explanation
• Kaizen represents the philosophy of continuous, incremental improvements involving all personnel across every organizational level.
• Popularized in total quality applications, Kaizen seeks to eliminate inefficiencies and improve operational standards continuously.
• Kanban refers to visual signboards for workflow control; Muda means waste; Poka-Yoke means mistake-proofing.
Exam Relevance
- Topic: Quality Management
- Subtopic: Total Quality Management

No Comments