Which of Henri Fayol’s 14 principles of management dictates that an employee should receive orders from one supervisor only?
AUnity of Direction
BUnity of Command
CScalar Chain
DEsprit de Corps
Explanation
• The Unity of Command principle states that an employee should be accountable to, and take orders from, only one direct superior to prevent operational friction.
• Receiving instructions from multiple managers creates role conflict, divided loyalty, and administrative confusion.
• Differentiate ‘Unity of Command’ (one manager per employee) from ‘Unity of Direction’ (one plan and one leader for activities sharing the same objective).
Exam Relevance
- Topic: Management Principles
- Subtopic: 14 Principles of Management

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