What term refers to the informal, unofficial communication network that operates across organizational channels?
AScalar Chain
BGrapevine
CFormal Network
DDiagonal Line
Explanation
• The Grapevine is an informal communication network formed by social interactions rather than administrative hierarchy.
• Although susceptible to rumors, it propagates information very rapidly, with research showing high levels (~75%) of underlying factual accuracy.
• Common grapevine patterns: Single Strand, Gossip, Probability, and Cluster (most prevalent structure).
Exam Relevance
- Topic: Organizational Communication
- Subtopic: Grapevine Communication

No Comments