The degree to which tasks in an organization are standardized and guided by explicit rules and procedures is termed:
AFormalization
BCentralization
CSpecialization
DDepartmentalization
Explanation
• Formalization refers to the extent to which employee roles, job descriptions, and organizational rules are explicitly written and standardized.
• High formalization creates operational predictability and standardization, but may reduce employee flexibility and spontaneous innovation.
• Low formalization gives workers higher discretion over task execution.
Exam Relevance
- Topic: Organizational Structure
- Subtopic: Formalization

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