Which quality control technique utilizes statistical tools to measure and monitor manufacturing or business process variations to ensure consistent quality output?
ATotal Quality Management (TQM)
BStatistical Process Control (SPC)
CReengineering
DQuality Function Deployment
Explanation
• Statistical Process Control (SPC) uses statistical metrics and control charts to monitor process output variations in real-time.
• Distinguishes between common cause (random) variation and special cause (assignable) variation.
• Helps operators correct process shifts before defective output is produced.
Exam Relevance
- Topic: Operations & Quality
- Subtopic: Statistical Quality Control

No Comments