According to Henry Mintzberg, when a manager acts as a official corporate representative in legal, social, or symbolic duties, they are serving in which managerial role?
ALiaison
BFigurehead
CSpokesperson
DDisturbance Handler
Explanation
• The Figurehead role is an interpersonal role involving symbolic, ceremonial, or legal duties (e.g., signing official documents, ribbon-cutting).
• The Liaison role builds external relationships and communication networks.
• The Spokesperson role is an informational role communicating official updates to external audiences.
Exam Relevance
- Topic: Principles of Management
- Subtopic: Mintzberg Interpersonal Roles

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